Shipping policy

At Velmora, we are committed to ensuring a smooth and reliable delivery experience for all our customers. Please review our shipping policy carefully before placing your order.

1. Processing Time
All orders are processed within 2–5 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

2. Shipping & Delivery Time
Once your order has been processed and dispatched, the estimated delivery time is 15 to 18 business days. Please note that delivery times may vary slightly depending on your location and external factors such as customs delays or courier disruptions.

3. Delivery Address
All orders will be delivered strictly to the same address provided by the customer at the time of checkout. Velmora is not responsible for delivery issues arising from incorrect or incomplete address details provided by the customer.

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available), allowing you to monitor your shipment status.

5. Shipping Delays
While we strive to meet our delivery timelines, delays may occasionally occur due to unforeseen circumstances such as high demand, weather conditions, or logistics issues. We appreciate your patience and understanding in such cases.

6. Contact Information
If you have any questions or concerns regarding your shipment, please contact our customer support team at varinderkang5620@gmail.com

By placing an order with Velmora, you agree to this shipping policy.